Peter Dunn is a seasoned technology and cybersecurity leader with over 25 years of experience driving digital transformation, AI integration and zero-trust initiatives across federal agencies and ...

Despite the recent challenges in overall experience quality seen in Forrester’s Customer Experience Index (CX Index™) benchmarks, customer experience (CX) remains a priority for many organizations.

Forbes contributors publish independent expert analyses and insights. I teach growth leaders how to grow revenues, profits and firm value. Digital marketing has blessed modern marketers with a wealth ...

ClickTale, a Tel Aviv, Israel-based provider of deep website analytics software, has secured $17 million in Series B funding from Amadeus Capital Partners, Goldrock Capital and Viola Credit. Up until ...

LONDON--(BUSINESS WIRE)--Quantzig, a global data analytics and advisory firm, that delivers actionable analytics solutions to resolve complex business problems has announced the completion of their ...

With hospitals and health systems looking to leverage analytics tools to channel firehoses of data into actionable insights and achievable improvement initiatives, there’s plenty of software from ...

According to Forrester's recent Wave report web analytics are key to understanding customers and delivering awesome digital experiences. Web analytics is the most "dominant digital intelligence (DI) ...

The use of advanced analytics in sports isn't taboo anymore. Franchises have shifted significant resources toward building departments strictly focused on powerful statistic and metric systems. Using ...

Last November, my 13-year-old son asked me, “Dad, can we go to Vidcon?” That my teenage asked me to do anything with him elicited a “yes” even though I didn’t know anything about Vidcon. As the months ...