Change management is a very important subject today in health IT as more and more new and amazing technologies make their way into the delivery of healthcare. (Hello, artificial intelligence.) Robert ...
AI agents are rapidly transforming enterprise operations—automating workflows, enhancing decision-making and streamlining customer experiences. However, scaling AI agents across an enterprise requires ...
Some process improvement projects and best practice frameworks such as ITIL and COBIT can do more harm than good–particularly when implemented by third-party IT service providers. IT governance has ...