A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

In the digital economy, speed, precision, and compliance are non-negotiable, and organizations can’t afford to have inefficient processes getting in the way of those objectives. In order to be ...

Continuing with my Reader’s Choice series, this week I’m focusing on service-level management and business process management tools recommended by our readers. For those just tuning in to this series, ...

No matter what industry you work in, process breakdowns can be a costly problem, one that BPM (business process management) tools are meant to address. However, many BPM tools, such as defect trackers ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...