Six months ago, Cindy Sanders, 68, bought a computer so she could learn how to email and have Zoom chats with her great-grandchildren. It’s still sitting in a box, unopened. "I didn’t know how to set ...

Q: I have a problem with a pop-up that keeps appearing on the lower right-hand side of my Desktop screen. It appears every time I open my computer and is a real nuisance — plus embarrassing, given the ...