When you hire a contractor, the glossy five-star average is the easiest number to see and the least useful to rely on. What ...

Online reviews are the new word of mouth. A recent survey found that more than 90% of homeowners consider online reviews “extremely important,” “very important,” or “important” when choosing an HVAC ...

Online service marketplaces have been a boon for homeowners and renters looking for contractors and service providers to handle home projects—everything from the best handyman services for customers ...

Barbara has written professionally for more than two decades. In the past five years, she has specialized in creating real estate and home improvement content. Besides writing for Forbes Home, she ...

Customer satisfaction is largely reflected in your online reviews, which is why it’s important for your contractor business to have plenty of them. A high number of stellar reviews often makes the ...