New digital waitlist software helps restaurants, cafes, and salons reduce customer wait times by 85% with instant QR ...

Unexpected disruptions can throw your business into disarray, leaving customers frustrated and staff overwhelmed. Even more concerning is that much of this chaos can be prevented with the right tools.

Black Diamond Solutions was chosen to develop an improved customer queue-management system for Int-AR-act so that they could effectively compete in that marketplace. A customer 'call forward' system ...

PUNE, India, Feb. 5, 2020 /PRNewswire/ -- With increased competition, the importance of customer loyalty is ever increasing. For firms to grow exponentially, customer loyalty plays a very important ...

5 Call Queue Management Tips to Survive Peak Hour Traffic Your email has been sent Discover the best call queue management tactics to decrease wait times without hiring more call center agents.

We live in a data-driven age, and nowhere is data more important for your business than in your ability to know your customers. For brick-and-mortar locations, gathering the insights needed to deliver ...

The sight is all too familiar in businesses across the globe. A customer joins a queue, waits for a few minutes, glances around with growing impatience, checks their watch or phone, and then simply ...

Dubai – SEDCO, a global leader in providing customer experience and digital branch transformation solutions, has been named the Leading Queue Management Solutions Provider in the United Arab Emirates ...