While high-performing teams use AI more than others (78% versus 54%), their tech skills take a backseat to their ...

Add Yahoo as a preferred source to see more of our stories on Google. Amazon Web Services CEO Matt Garman While artificial intelligence has been around for years, its presence in the workplace is ...

Forbes contributors publish independent expert analyses and insights. William Arruda covers personal branding, leadership, and careers. Some people are concerned that AI will take over the workforce.

The rise of AI is undoubtedly changing the employment landscape, but it’s not replacing human workers; it’s elevating the importance of distinctly human capabilities. The Fast Company Executive Board ...

Balancing AI and humanity. The future of customer experience lies in blending AI’s efficiency with human insights to create authentic, emotionally engaging interactions. Emotional intelligence in CX.

While technical skills remain popular for people looking to improve their career prospects, their ability to communicate and relate with others is also important, and maybe even a growing area of need ...

In the business world, there can be a tendency to focus on hard skills — such as running formulas in spreadsheets, conducting data analysis, putting together digital ads and so forth. Hard skills are ...

Ministers from 40 countries participated at the 13 th Human Capital Conclave focused on skills for jobs. Photo: GCS/World Bank A billion young people will reach working age in the next decade. Their ...

Long before artificial intelligence took over the world of work, we understood technical skills alone wouldn’t translate to career success. A decade ago, my predecessors at General Assembly ...