According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

A physicist, Eli Goldratt, famously transformed the way business leaders thought about the economics of production in the 1980s by pointing out the financial contribution of manufacturing to a ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

DMAIC is an acronym for Define, Measure, Analyze, Improve, Control. It is a process improvement methodology of Six Sigma that ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...