The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

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According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Organizations aim to improve their processes’ efficiency and effectiveness by reducing waste, which creates a need for experts in project management frameworks and process improvement techniques such ...

Sales pipeline management involves generating, tracking and communicating with prospects to convert leads into paying ...

The healthcare industry faces the formidable challenges of rising costs and precarious profit margins. Elevated supply and labor costs, combined with structural revenue pressures, have created a ...

Practice management is both an art and a science. You can improve the odds of having an excellent practice and maintaining it in the face of new competition and changes in the dental profession. This ...

With so much attention paid over the last two years to the supply chain, it can be easy to overlook the larger organizational processes in which it is involved. One is the order-to-cash process, which ...

In March 2023, the U.S. Army launched an aggressive marketing and advertising initiative to boost recruitment numbers by building upon its iconic 1980s’ “Be All You Can Be” slogan. This was unveiled ...

The Secretary of the Army established the Army Recruiting and Retention Task Force (ARTF) in August 2022 to identify opportunities for long-term change and close the accessions gap. The Army depends ...