For many of us, and definitely when it comes to digital customer experience professionals, reporting operational data on a regular basis is our main and even our only communication and interaction ...

The push for standardization under Basel III continues, bringing significant changes to how banks calculate capital requirements for operational risk. Against this backdrop, the European Banking ...

The proposals aim to drive more consistency in operational incident reporting and greater visibility in the use of material third-party services. On 13 December 2024, the FCA and the PRA published ...

The new framework formalizes how Tuvalor communicates key operational and service indicators to its global user base. Beyond basic system updates, the initiative introduces multi-tiered reporting ...