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Amazon Prime refund claims open in $2.5B settlement: How to file
Amazon Prime customers who didn't receive an automatic refund can now file a claim as part of a $2.5 billion federal settlement. The claims process officially opened on Monday, Jan. 5, 2026. In late ...
The claims process for eligible Amazon Prime customers who didn’t get an automatic refund late last year has begun in 2026. But watch for scammers.
In September, the FTC announced a $2.5 billion settlement with Amazon involving how millions of consumers felt tricked into signing up for Prime membership and had a tough time stopping the fees.
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