Did you just get an unwelcome Amazon Alexa Plus upgrade? Find out why it happened and how to revert back if you don't like it ...

Discover how to resolve common Echo device issues with quick fixes and comprehensive solutions for seamless Alexa interactions. Reviewed by Ryan Perian Check if your Echo device is plugged in, has ...

Amazon’s Alexa was one of the many tech services impacted by a major Amazon Web Services outage that started on Monday morning, Oct. 20. According to Downdetector, reports of an Alexa outage peaked ...

Why did Alexa’s voice change? Users say the new sound is jarring, emotional, and unexpected after Amazon’s latest update.

Smart assistants feel friendly, which makes oversharing easy. Here’s a look at Alexa questions that can cause real problems ...

Amazon’s latest upgrade to Alexa uses AI to better understand and respond to commands, but its increased awareness of context and personality brings quirks that could delight or annoy users.