Natalie Ruiz, CEO of AnswerConnect, leads with a human-centered approach, blending tech with real connections to help businesses grow 24/7. Recent research shows that if it takes your business more ...

When we think about timeliness in police, fire and emergency medical services, we often think of response times. And even though it’s recently been pointed out to us that there are other important ...

When you dial 911, you expect help to arrive fast. In reality, the time it takes for an ambulance, fire truck, or police cruiser to reach your door can vary dramatically depending on where you live.

The closing of Ross Fire Station 18 has delayed most fire and ambulance response times by two minutes, according to town consultants and the Ross Valley fire chief. “The goal is not just to know the ...