In today's hyperconnected world, social media has become a critical channel for businesses to understand consumers. While ...

Understanding how your audience feels about your product or service is paramount to any marketing strategy. To build a comprehensive brand marketing strategy, you should know what people struggle with ...

SugarCRM enhanced its SugarPredict platform’s AI capabilities with Sentiment Analysis, a feature designed to help users understand their customer and prospects’ level of intent and enhance their B2B ...

Have you ever wondered how businesses sift through mountains of customer feedback to uncover what truly matters? Imagine receiving hundreds, if not thousands, of product reviews, emails, or survey ...

Can ChatGPT Do Reliable Call Center Sentiment Analysis? Your email has been sent AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models ...

Customer behavior insights. Sentiment analysis improves customer satisfaction and allows businesses to act on customer feedback quickly. Weather and sentiment synergy. Combining weather data with ...

Understanding customer feedback is important to improve products and services, enhance customer satisfaction, and drive business growth. Several customer feedback analysis tools have emerged to help ...

Understanding what the markets will do before the competition realizes the same thing is a cornerstone of success in the financial services industry. While talented market watchers rely on their own ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. When a survey is sent to you, do you normally complete it? I admit ...

AI innovation seeks to improve crypto trading by leveraging media sentiment analysis to deliver real-time, actionable insights. Sentix, an AI-powered crypto market tool, offers traders the ability to ...