Westfield State University announced new workforce development programs launching in March to address priority skill gaps across the Pioneer Valley and Western Mass. Employers across the region ...
While the labor market remains “tight,” employees and candidates aren’t budging on what they expect from their employers. Competitive pay and benefits are often not enough to attract and retain top ...
Federal agencies are under mounting pressure to modernize their aging human resources and workforce management systems. According to the U.S. Office of Personnel Management (OPM), approximately 75% of ...
As the demand for cybersecurity, artificial intelligence and data center skills grows, Amarillo College has been awarded ...
Drexel University has developed a hospitality training program which brings Drexel’s faculty, external corporate partners, and industry experts under one custom training initiative to support, train, ...
BLR announced that TrainingToday, its workforce training platform, has been awarded in the Best Advance in Learning ...
To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In today’s ever-evolving economy, the organizations that ...
With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...