Use SMS messaging in text message marketing campaigns to reach customers on their mobile devices. Learn the types of SMS messages and how to use them.

Researchers analyzed WhatsApp metadata to test how accurately people judge their own messaging habits and response patterns.

That’s why the FBI warning was echoed a few weeks ago by the U.S. cyber defense agency, telling smartphone users to “ only ...

Community releases industry outlook as brands shift from one-way blasts to meaningful, two-way relationships Companies ...

On December 3, 1992, in Newbury, England, computer scientist Neil Papworth texted two words—“Merry Christmas”—to Richard Jarvis, a Vodafone engineering director, who was across town at a Christmas ...

Imagine a workplace where your team juggles between emails, instant messages, and external SMS platforms just to stay connected. It’s not only inefficient but also prone to miscommunication and delays ...

Taylor worked with AP from 2018 to 2025, most recently as Google Editor. The technology underpinning early mobile text messaging began development in the 1980s. The short message service (SMS) ...

Forbes contributors publish independent expert analyses and insights. Zak Doffman writes about security, surveillance and privacy. Updated on Dec. 3 with advice on other encrypted messaging platforms ...