Customer expectations are evolving faster than most CX strategies can keep up. In 2026, speed, personalization, and seamless human-AI collaboration will define the brands customers trust and stay ...

BlackLine is downgraded to "Sell" due to fading M&A prospects, weak fundamentals, and execution risks. BL's strategic shift to larger enterprise customers and consumption-based pricing pressures ...

PythoC lets you use Python as a C code generator, but with more features and flexibility than Cython provides. Here’s a first look at the new C code generator for Python. Python and C share more than ...

Midpriced steakhouses and fine-dining establishments are trying to figure out how to cover their rising costs without scaring away customers. By Julie Creswell In early November, as Halls Chophouse ...

American IT software company Ivanti warned customers today to patch a newly disclosed vulnerability in its Endpoint Manager (EPM) solution that could allow attackers to execute code remotely. Ivanti ...

Amazon Web Services has announced a new class of AI systems," frontier agents," that can work autonomously for hours, even days, without human intervention, representing one of the most ambitious ...

Abstract: In highly competitive market of Internet service platforms, identifying and retaining potential churners through customer churn prediction techniques is crucial for maintaining platform ...

Churn is more than outright defection; it can also include silent attrition, where customers remain nominally active but reduce engagement, spending, or product adoption. High churn rates erode ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

In iOS 26.2 beta 3, Apple is laying the groundwork for a future option that will let iPhone users in Japan choose a different default voice assistant. Right now, a press and hold gesture on the Side ...